What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, a transaction record
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is created and linked to your account wallet. We also collect device and session data: your IP address, browser type, and the pages you visit within the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal
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data to third parties. Data shared with payment processors like bKash and Nagad is limited to what those processors need to complete your transaction — nothing more. Where local law in Bangladesh requires us to retain records for a defined period, we follow that requirement. You
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can request a copy of the data we hold on you, ask us to correct inaccurate details, or raise a deletion request through our support channel. Availability of certain features depends on your eligible region and applicable local regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.