Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and 5566bet when you open an account, deposit through bKash, Nagad, or Rocket, and use any part of the lobby.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessOne account per personSubject to change with notice
5566bet Terms and Conditions That Govern Your Account
HOW WE OPERATE

How 5566bet Handles Your Account Data

We collect only the information needed to run your account and process payments through bKash, Nagad, and Rocket. Your data is not sold to third parties. Account security relies on OTP verification tied to your registered mobile number — any login from an unrecognised device triggers a fresh OTP before access is granted.

Data Retention

We keep account and transaction records for as long as required by applicable law. You may request a summary of your stored data by contacting support with your registered wallet number.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No advertising cookies are placed without your consent.

Account Security

OTP verification on every new device login means your account cannot be accessed without your registered mobile number. Change your contact details only through the verified account settings flow.

Requesting Changes

To update your registered wallet number or request account data deletion, submit the request through live chat or email with identity confirmation. We process these within a reasonable timeframe.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under them, contact our support team directly. We handle terms-related queries through the channels below — have your registered wallet number ready so we can locate your account quickly.

Live Chat Open the chat widget from any page in the lobby. Terms and account queries are handled here during staffed hours.
Email Support Send a detailed message to our support address for written records of your terms query. We aim to respond within one business day.
Account Help Centre The Help Centre covers common terms questions — account suspension, wallet verification steps, and dispute procedures — without needing to contact us.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, account actions, and how to raise a dispute.

Eligibility depends on your local law and the regions we currently serve. You must meet the minimum age requirement in your jurisdiction and not be excluded by any applicable regulation before opening an account.

No. Each mobile wallet number may be linked to one account only. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and balances withheld pending review.

Verify that the Rocket number on your withdrawal matches your registered wallet exactly. If the number is correct and the transfer has not arrived, contact support via live chat with your transaction reference for investigation.

We post the updated version on this page and note the effective date at the top. Where practical, we also send a notification to your registered contact. Continued account use after that date means you accept the revised terms.

Contact support through live chat or email, describe the decision you are disputing, and include your account wallet number. We will review the case against the terms in force at the time of the action.

Yes. Submit a data request through live chat or email with your registered wallet number for identity confirmation. We will provide a summary of stored account and transaction data within a reasonable timeframe.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.